Terms and conditions
Please ,be aware all treatment times stated are inclusive of consultation and preparation time. For your Safety and Wellbeing a consultation form and consent form must be completed prior your visit ,so please do this before your appointment.
Estetik Wellness reserve the right to reject an appointment and treatment if these forms are not completed or treatment is contraindicated to patients health ;or have any Flue or Covid -19 symptoms ,we will follow our Cancelation & Refund service policy.
To secure your booking you will be required to provide credit or debit card details ,also a pre-payment is required to book an appointment. How ever we do operate a cancelation policy. Please see bellow.
Cancelation & Refund service policy
We understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment, we respectfully request at least 24 hours notice.
Our Policy: Any cancellation or reschedule made less than 24 hours prior the appointment will result in a cancellation fee. The amount of the fee will be equal to the full amount of the service.
Refunds and Exchanges of products
Products must be return unused ,unopened with their seal intact and in the same condition as they are originally purchased . We will not accept for exchange or refund any item which has been used or is not in the exact condition in which was purchased from us. You can return a product for up to 7 days from the date you purchased it. Please keep the receipt.
Gift card and vouchers
Every Gift card or voucher has one month expiry date from the day of the purchase . Please ,make sure you book your appointments in advance , as we can not guarantee available slots . If you were unable to arrange an appointment during the expiry time length or use the full capacity of your voucher , we are really sorry but we do not offer extension or refunds of the service.
Please notify us on booking of any medical condition prior to your treatment as some treatment may not be appropriate for you .
We reserve our right to alter prices without prior notice .
Please ensure you retrieve all your personal items before leaving the premises as we can not be held responsible for lost items.
Please contact us via our email: firstname.lastname@example.org to check if we are available. Please ,note that we can not guarantee a mobile service even if online booking slot is available. Depending from the distance of the address we have to visit ,
a travel charge maybe add to your appointment separately . Please, consult upfront for the mobile service .